In case you have never had a hosting account or you are changing companies and the new one deploys an account management tool that you have not seen so far, you may become confused about how to do a particular operation in your account or on your personal computer. That’s why, lots of hosting providers have created a knowledge base, which outlines the most popular enquiries and difficulties connected with their platform, instead of including only general facts. This sort of knowledge base will help you find the needed info swiftly and easily, so you won’t have to commit time and efforts to issues that may require something as elementary as hitting a button or checking a tickbox. Thus, not only can you get things done, but you can also acquaint yourself with tons of new and beneficial details, both about the way you can manage your account and about the way the hosting service works as a whole.
Extensive Online Documentation in Shared Hosting
All shared hosting that we’re offering come with an elaborate knowledge base where you can find all you may ever need to know with regard to your web hosting account. Regardless of whether you are planning to create a brand new MySQL database, to redirect a domain name by means of an .htaccess file or to create an email account on your computer or smart phone, you can just check our help articles and all the info that you require will be there. When you open a given section of the Hepsia Control Panel, you can see articles that are relevant to the functions that you can access through it. If you would like to check the full article collection and get informed about all the features that Hepsia offers, or simply to read general information about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our very best to encompass any obstacle that you could face, but if you don’t find the info that you wish, you can always contact us, as our help desk staff representatives are at your disposal 24-7.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled a comprehensive knowledge base for all our present and future customers, so if you get a semi-dedicated server package from our company, you’ll be able to find any info that you need at any time. We have a plethora of educative help articles, which will help you better understand what is going on in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are simply two examples. Our step-by-step guides will help you do anything you need – unpack an archive, import a MySQL database, forward a domain name, etc. Moreover, we also have troubleshooting guidelines, which will enable you to discover what precipitates a given problem and the likely solutions for it. In case you’re unable to send email messages or your domain returns an HTTP 500 error message, for instance, you can consult our knowledge base and solve the issue momentarily. The articles can be accessed through each Control Panel section, as well as through the dedicated Help section.