One of the typical reasons to get a hosting server of your own is the fact that you will have comprehensive control over the software environment and you'll be able to install anything you'd like. This will permit you to run applications that require particular software in order to be present on the server, which isn't possible with a shared hosting server where you'll be able to install software just inside the account, but not on a root level. In case you're not very familiar with this type of matters, however, you could experience difficulties as managing a hosting server of your own differs from managing a regular shared website hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our administrators will be able to deal with various tasks which should be done or can resolve various issues that you could encounter.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired for any of the VPS server solutions irrespective of the OS and CP that you've selected or the task that you need to be performed as our admins will assist you with anything related to the software on the server. This includes, but isn't limited to, installing third-party software, setting up server options, troubleshooting scripts if they do not function properly, and so forth. The upgrade features 60 minutes of work and if a certain task requires less time, the remaining minutes will be available for the future and will be listed within the VPS billing CP. You may use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which offers half an hour of custom work on your machine. Thus, you can work on your sites without needing to worry that you won't be able to use some application or losing time on technological matters.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the Linux dedicated servers we offer at any time that you need it. In the event that you need some custom work from our admins immediately after your hosting server is set up, you can get the upgrade during the server signup procedure, or if you need something to be done afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers one hour of work from our administrators on your server, so in case you experience any issues to install a third-party piece of software or some app gives errors and does not work the way it is supposed to, our experts shall help you in a very timely manner. If a task takes less than an hour, the remaining time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in case you don't have much experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it provides.