Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You will find nearly all the answers to your questions in the intuitive Help Center incorporated into InternetPH Net Services’s Control Panel. It includes an ever–enlarging knowledgebase with commonly asked questions and detailed help articles compiled by our professional technical support staff.

  • Top quality support service

  • Tutorial Videos

  • For all of you who would rather find out how to settle a commonly encountered problem by watching a tutorial video, we’ve added a collection of video tutorials to our Control Panel. All the video lessons are brief and simple to grasp. They offer visual demonstrations of different site management operations.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 customer support service and feature a 60–minute response time guarantee. Our trained technicians will be at your disposal 24/7 and will remedy any problem that you may encounter within maximum 60 minutes after the tech support ticket submission. In the majority of instances, a reply will be provided to you within twenty minutes.