Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering superior quality support without delay is our high priority, so we backup each shared hosting plan with a one hour ticket solution guarantee. As soon as you send a ticket or post a message, our customer help and support team will do all they could do to give the most appropriate resolution for your case and to provide you with help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is provided by a team of experienced techs who definitely are able to answer your inquiry immediately. You could communicate with the technical support staff by starting a tech support ticket from your Control Panel or by posting us an email message. On business days, you may also call us on the phone or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while working on your online projects within the Control Panel, you could always click on the Help control key and track down your issue in the group of articles or blog posts that will appear. We have as well turned almost all articles into movies. The list of video clips will load if you click on the Videos option present in each section.