Website Migration
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Q: Why do I need to transfer my web site? What does web site migration entail?
A: The website migration service that we are offering is free (to a certain extent). We’ll move your site(s) to our top–notch cloud hosting platform without you having to do anything. We know from experience that switching hosting providers can lead to lost info and unwanted network downtime. That is the reason why we’ll perform all that for you at no cost!We have qualified administrators whose only task is to make certain that your website works precisely as it did on your former hosting platform. The administrators are well–versed in transferring custom–built websites, as well as websites that are based on famous web applications such as WordPress and Joomla™.
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Q: Just how long will it take for my site to be migrated over to your platform?
A: There are lots of variables to take into consideration – the overall amount of web files, the physical size of the database, the complexity of the website itself and the current workload of our website migration experts, etc. That said, we do try to carry out all website migrations in a 48–hour time frame. Smaller websites are migrated much faster – typically within 24 hours.
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Q: What info will I need to give to your Website Migration Department?
A: Yep. We will need to have the name of the site that you wish us to move. We will also require a means to log into your current hosting account so that we can get the files associated with your site.
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Q: My present hosting account has sensitive info inside. How can I trust you?
A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We are committed to safeguarding the security of the personal details gathered from the clients. To do this, we employ technical safety measures so as to avoid the loss, the misapplication, the modification or the illegal disclosure of the information under our control. The safety measures include, but are not limited to: physical, electronic and managerial methods to protect and secure the data that we gather online. When we request customers to provide financial info (for example, a debit card number), this info is masked using the Secure Sockets Layer (SSL) encryption method.
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Q: Will there be any outage for my site?
A: Your web site will continue to work exactly like it did before with your previous hosting provider. Once we are done with the transfer, your website will be configured to work on our hosting platform and we will alert you to preview it. If everything is working correctly, all you will need to do is edit the NS records pertaining to your domain. Your web site will be transferred over to us without any downtime whatsoever.
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Q: Will my old web hosting provider need to provide any info/help?
A: Nah. We will never get in touch with your web hosting provider about anything. They won’t be aware of the web site transfer either.
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Q: Which web hosting platforms do you support?
A: We can migrate your website from any web hosting provider or any Linux–powered web hosting platform provided that we can get access to the Control Panel and there’s FTP access available.The only sites that we can’t migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.